customer service Tag Archives

This Is What Happens When You Give Your Customers More Than They Expect

March 22, 2016 by Leonard Kim

On July 24, Uber partnered up with Capital One and celebrated the relaunch of Uber ice cream by giving away free ice cream to all their combined customers. I’m a Capital One cardholder and I have Uber on my iPad, so I figured, hey, why not. I love ice cream, after all. It’s one of … Read more

Fab Customer Service Experience, If I Must Say so Myself

December 4, 2014 by Leonard Kim

Fab is the coolest company in the world. I love Fab. I haven’t bought anything from Fab for a really long time. I feel really bad. I should probably buy something from them soon. So I don’t feel as bad for them being so amazing. This is why I love Fab. Because they’re CRAZY and … Read more